The latest Tesla software update, version 2024.45.25.5, has caused significant issues by rendering several Cybertruck models non-operational, an issue commonly referred to as “bricking.” This development has left many owners stranded with vehicles that simply refuse to start. Compounding the problem, the new HW4 onboard computer system in various Tesla models, including the Model 3 and Model Y, is also experiencing breakdowns.
Reports suggest that the HW4 computer might be short-circuiting, particularly during the camera calibration process. This malfunction affects essential features such as GPS functionality. As a result, Tesla service centers are extremely busy, with technicians working tirelessly to reset and reinstall software in an attempt to revive the vehicles. While some Cybertruck owners have found success after a firmware reinstallation, those with the newer computer are encountering broader issues.
The complications with the HW4 computer may be due to a reported reduction in RAM and storage compared to earlier models. In response to these challenges, Tesla is focusing on both hardware replacements and potentially rolling out a software patch. Unfortunately, the overwhelmed service centers are causing delays in customer support. Elon Musk has assured customers that if necessary, Tesla will retrofit the HW4 computer at no charge to ensure vehicles can effectively use the Full-Self Driving system.
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